Troubleshoot with Status Indicators

EtherNet/IP communication modules have bi-color status indicators to assist with diagnostics.
PointMax EtherNet/IP Adapter Status Indicators
A - Module Status Indicator
State
Description
Recommended Action
Off
The adapter is not powered.
Apply power as necessary.
Steady green
The adapter is operational.
None
Steady red
The adapter is in power up state or in a unrecoverable fault state.
Cycle power to the module. If the fault persists, replace the adapter.
Flashing red/green
The adapter is in self-test mode.
None
Flashing red
The adapter is in one of the following states:
  • Factory default power up
  • Recoverable fault
  • Firmware update in progress
Complete one of the following:
  • Wait for the firmware update to finish.
  • Cycle power to the module.
Flashing green
The adapter is in standby mode.
Establish connections as required by the project.
B - Network Status Indicator
State
Description
Recommended Action
Off
The network is in one of the following states:
  • The adapter is not powered.
  • The adapter is powered but there is no IP address configured.
One of the following:
  • Apply power as necessary.
  • Configure the device or assign an IP address.
Steady green
A network connection is established and at least one CIP connection is established.
None
Steady red
A duplicate network address is detected.
Troubleshoot the issue and remedy the cause.
For example, if a duplicate IP address condition exists, determine which devices on the network use the same IP address and change the IP addresses to unique values.
Flashing red/green
The adapter is performing power-on self-test (POST).
None
Flashing red
The network connection has timed out.
Verify that the Ethernet cables are connected.
Flashing green
A network address is configured but there are no CIP connection established.
Establish connections as required by the project.
C - LINK 1 Network Status Indicator
State
Description
Recommended Action
Off
No Ethernet cable is connected.
Verify that the Ethernet cables are properly seated in the Ethernet port.
Flashing green
Communication is active through the connect Ethernet cable.
None
Flashing red
The adapter is operating in PRP mode and a LAN A warning has occurred.
None
D - LINK 2 Network Status Indicator
State
Description
Recommended Action
Off
The network is in one of the following states:
  • No Ethernet cable is connected
  • The adapter is the active ring supervisor in a DLR network and has detected a rapid ring fault.
Complete one of the following:
  • Verify that the Ethernet cables are properly seated in the Ethernet port.
  • If the port is disabled due to rapid ring faults, troubleshoot the cause of the fault and remedy it.
Flashing green
Communication is active through the connect Ethernet cable.
None
Steady green
The adapter is the active ring supervisor in a DLR network and the ring is not broken.
None
Flashing red
The adapter is operating in PRP mode and a LAN B warning has occurred.
None
E - Module Power Status Indicator
State
Description
Recommended Action
Off
Module power is not available.
Apply power as necessary.
Steady green
Module power is available.
None
F - SA Power Status Indicator
State
Description
Recommended Action
Off
SA power is not available.
Apply power as necessary.
Steady green
SA power is available.
None
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