Use the Status Indicators for Troubleshooting

Use the Status Indicators for Troubleshooting

PointMax I/O modules use the following status indicators:
  • SA Power Indicator - This indicator operates the same for all PointMax I/O modules.
  • Module Status Indicator - This indicator operates the same for all PointMax I/O modules.
  • Channel Status Indicator - This indicator operates differently based on the module type that you are using.

SA Power Status Indicator

Interpret SA Power Status Indicator
Indicator State
Description
Recommended Action
Off
The module is not powered.
Complete the following actions:
  1. Confirm that the system is powered.
  2. Confirm that the module is installed properly.
Steady green
There is SA power to the module.
None
Steady red
There is no SA power to the module or SA power voltage is not in the valid range.
Complete the following actions:
  1. Confirm that SA power wiring is properly connected to the adapter, expansion power module, or 5034-MBSA mounting base.
  2. Check the following:
    • Check that the SA voltage is in the correct range.
    • If an external power supply is used, confirm that the power supply is turned on.
    • Make sure that the mounting base to mounting base connection is properly secured.
      Go to Chassis Information view in the Module Properties of the adapter to check the Field Power status of mounting bases installed in all slots.

Module Status Indicator

Interpret Module Status Indicator
Indicator State
Description
Recommended Action
Off
The module is not powered.
Complete the following actions:
  1. Confirm that the system is powered.
  2. Confirm that the module is installed properly.
Steady green
The module is operational and all I/O connections are active.
None
Flashing green
The module has no I/O connections.
Troubleshoot your Studio 5000 Logix Designer application to determine what is preventing a connection from the module to the controller and correct the issue.
Flashing red
One of the following conditions exists:
  • A module firmware update is in progress.
  • A module firmware update attempt failed.
  • The device has experienced a recoverable fault.
  • A connection to the module has timed out.
Complete one of the following:
  • Let the firmware update process complete.
  • Reattempt a firmware update after one fails.
  • Use the Studio 5000 Logix Designer application to determine whether a module recoverable fault is occurred. It is shown in Device Information view.
    To clear a recoverable fault, complete one of the following:
    • Cycle module power.
    • Select Reset device in the Studio 5000 Logix Designer project via the Device Information view of the Module Properties dialog.
    If the fault does not clear after cycling power and module reset, contact Rockwell Automation Technical Support.
  • Use the Studio 5000 Logix Designer application to determine if a connection has timed out. The Connection view in the Module Properties indicates whether a connection request has timed out.
    If a connection has timed out, determine the cause and correct it. For example, a cable failure can cause a connection timeout.
Steady red
The module experienced a nonrecoverable fault.
Complete the following actions:
  1. Cycle power to the module.
  2. If the status indicator remains in the steady red state, replace the module.

Channel Status Indicators

Interpret Analog Input Channel Status Indicators
Indicator State
Description
Recommended Action
Off
One of the following conditions exists:
  • The module is not powered.
  • The module is powered but connection is not established from the controller to module.
  • The module is powered, but the input channel is disabled.
Complete one of the following:
  • If you expect the module to be powered but it is not, complete the following:
    • Confirm that the system is powered.
    • Confirm that the module is installed properly.
  • If the module is powered but the channel is not operating as expected, use the Studio 5000 Logix Designer application to confirm that the channel is not disabled and the module has a connection to the controller.
    The Connection view in the Module Properties indicates if the connection is running or faulted. If the connection is faulted, the Connection view indicates error information.
  • If the channel is disabled, no action is needed.
Steady yellow
The input channel is operating normally.
None
Flashing red
One of the following conditions exists:
  • There is no SA power to the module, or SA power voltage is not in the valid range.
  • The input signal is overrange or underrange. The signal range is set in your Studio 5000 Logix Designer application project.
  • An Open Wire condition, that is, a wire is disconnected from the input channel.
Complete one of the following:
  • If there is a SA power fault, see the recommended action given for steady red indicator state in SA Power Indicator table above.
  • Check the input signal to determine if it is overrange or underrange. If so, make changes to return the input signal to within the range limits.
  • Check the wiring at the input channel. If necessary, reconnect the wire.
Flashing yellow/red
Calibration is in progress.
Successfully complete the calibration process.
Steady red
An issue has occurred that is internal to the module. The following are example issues that can cause the status indicator to be steady red:
  • A calibration fault occurred on the channel.
  • The module has experienced a nonrecoverable fault.
Complete one of the following:
  • If the indicator turns steady red after a calibration process, you can either perform a successful calibration or cycle the power to recover the fault.
  • If it is not caused by the calibration, cycle the power to recover the fault. If the condition is still present, replace the module.
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