Troubleshoot Your Module

You can use one of the following methods to troubleshoot your module:

Use Module Status Indicators

See the respective module-specific sections for information on status indicators.

Use Studio 5000 Logix Designer application.

Use Studio 5000 Logix Designer Application

Check the Controller Organizer to see if there is a warning icon on the module.

If a warning icon is present, open the module properties and check the status bar to identify the type of fault.

If connection is faulted, go to the Connection view and check the error code in the Connection Fault area.

Connection Fault Description with Error Code

Error Code	Action
0x204	Open the adapter module properties. Go to Chassis Information view and check the base status. If there is a fault, check the base details to identifiy the fault.
Keying Error	Go to Device Information view to confirm that the physical module is compliant or matches the configured identity. For more information, see Electronic Keying in Logix 5000 Control Systems Application Technique, publication LOGIX-AT001.
0x10	Go to Device Information view and check the firmware revision and major fault status. If firmware update is required, update the firmware. If the major fault is recoverable, reset the module. If the major fault is unrecoverable, replace the module.

Example for Device Information View with Major Fault Present

If a counter, input, or output is faulted, go to the respective view and check the Diagnostics to see the diagnostic condition.

If a Time Sync fault is present, go to the Device Diagnostics dialog to check the Time Synchronization status and Grandmaster clock identity.

The Grandmaster clock identity must match with the network Grandmaster clock identity. Also, check the Time Synchronization status of the adapter in the adapter Device Diagnostics dialog.

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