Use the Status Indicators for Troubleshooting

PointMax I/O modules use the following status indicators:
  • SA Power Indicator - This indicator operates the same for all PointMax I/O modules.
  • Module Status Indicator - This indicator operates the same for all PointMax I/O modules.
  • Point Status Indicator - This indicator operates differently based on the module type you are using.

SA Power Status Indicator

Interpret SA Power Status Indicator
Indicator State
Description
Recommended Action
Off
The module is not powered.
Complete the following actions:
  1. Confirm that the system is powered.
  2. Confirm that the module is installed properly.
Steady green
There is SA power to the module.
None
Steady red
There is no SA power to the module or SA power voltage is not in the valid range.
Complete the following actions:
  1. Confirm that SA power wiring is properly connected to the adapter, expansion power module, or 5034-MBSA mounting base.
  2. Check the following:
    • Check that the SA voltage is in the correct range.
    • If an external power supply is used, confirm that the power supply is turned on.
    • Make sure that the mounting base to mounting base connection is properly secured.
      Go to Chassis Information view in the Module Properties of the adapter to check the Field Power status of mounting bases installed in all slots.

Module Status Indicators

Interpret Module Status Indicator
Indicator State
Description
Recommended Action
Off
The module is not powered.
Complete the following actions:
  1. Confirm that the system is powered.
  2. Confirm that the module is installed properly.
Steady green
The module is operational and all I/O connections are active.
None
Flashing green
The module has no I/O connections.
Troubleshoot your Studio 5000 Logix Designer application to determine what is preventing a connection from the module to the controller and correct the issue.
Flashing red
One of the following conditions exists:
  • A module firmware update is in progress.
  • A module firmware update attempt failed.
  • The device has experienced a recoverable fault.
  • A connection to the module has timed out.
Complete one of the following:
  • Let the firmware update process complete.
  • Reattempt a firmware update after one fails.
  • Use the Studio 5000 Logix Designer application to determine whether a module recoverable fault is occurred. It is shown in Device Information view.
    To clear a recoverable fault, complete one of the following:
    • Cycle module power.
    • Select Reset device in the Studio 5000 Logix Designer project via the Device Information view of the Module Properties dialog.
    If the fault does not clear after cycling power and module reset, contact Rockwell Automation Technical Support.
  • Use the Studio 5000 Logix Designer application to determine if a connection has timed out. The Connection view in the Module Properties indicates whether a connection request has timed out.
    If a connection has timed out, determine the cause and correct it. For example, a cable failure can cause a connection timeout.
Steady red
The module experienced a nonrecoverable fault.
Complete the following actions:
  1. Cycle power to the module.
  2. If the status indicator remains in the steady red state, replace the module.

Point Status Indicators

Interpret Point Status Indicators – Standard I/O Modules
Indicator State
Description
Recommended Action
Off
One of the following:
  • The point is Off.
  • There is no backplane power.
  • A Field Power Loss condition exists.
One of the following:
  • Confirm that the point is configured properly.
  • Confirm that there is backplane power supplied through the EtherNet/IP adapter.
  • Locate and correct the cause of field power loss condition.
Steady yellow
The point is On.
None
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