Use the Status Indicators for Troubleshooting

PointMax I/O modules use the following status indicators:
  • SA Power Indicator - This indicator operates the same for all PointMax I/O modules.
  • Module Status Indicator - This indicator operates the same for all PointMax I/O modules.
  • Point Status Indicator - This indicator operates differently based on the module type you are using.

SA Power Status Indicator

Interpret SA Power Indicator – Safety I/O Modules
Indicator State
Description
Recommended Action
Off
The module is not powered.
A safety connection cannot be made or maintained.
Complete the following actions:
  1. Confirm that the system is powered.
  2. Confirm that the module is installed properly.
Steady green
There is SA power to the module
None
Steady red
  • There is no SA power to the module.
  • SA voltage is not within a valid range.
A safety connection cannot be made or maintained.
Complete the following actions:
  1. Confirm that the SA Power wiring on the terminal block is installed properly.
  2. Check the following:
    • Confirm that there is sufficient voltage supplied to the module.
    • If an external power supply is used, confirm that the power supply is turned on.
    • Confirm that the SA voltage is within the correct range (18…30V).

Module Status Indicators

Interpret Module Status Indicator – Safety I/O Modules
Indicator State
Description
Recommended Action
Off
The module is not powered.
Complete the following actions:
  1. Confirm that the system is powered.
  2. Confirm that the module is installed properly.
Steady green
The module has a connection to a controller and is operating normally.
None
Flashing green
One of the following conditions exist:
  • The module has powered up successfully.
  • The module is OK, but it does not have a connection.
    No connection can result from missing, incomplete, or incorrect module configuration.
  • A connection can be established with the controller, but initial time coordination exchange is not complete.
  • Connection to an output module is in the idle state.
Complete the following actions:
  • Troubleshoot your Studio 5000 Logix Designer application to determine what is preventing a connection from the module to the controller and correct the issue.
  • Confirm that the system conditions require the controller to be in Remote Run mode or Run mode, transition the controller to one of those modes.
Steady red
The module experienced a nonrecoverable fault.
Complete the following actions:
  1. Cycle power to the module.
  2. If the status indicator remains in the steady red state, replace the module.
Flashing red
One of the following conditions exist:
  • A module firmware update is in progress.
  • A module firmware update attempt failed.
  • The device has experienced a recoverable fault.
  • A connection to the module has timed out.
Complete one of the following:
  • Let the firmware update progress complete.
  • Reattempt a firmware update after one fails.
  • Use the Studio 5000 Logix Designer application to determine the cause of the module fault.
    The Connection and Module Info categories of the modules configuration indicate the fault type.
    To clear a recoverable fault, complete one of the following:
    • Cycle module power.
    • Select Reset Module in the Studio 5000 Logix Designer project via the Module Info category of the Module Properties dialog.
      If the fault does not clear after cycling power and module reset, contact Rockwell Automation Technical Support.
  • Use the Studio 5000 Logix Designer application to determine if a connection has timed out. The Connection view in the Module Properties indicates whether a connection request has timed out.
    If a connection has timed out, determine the cause and correct it. For example, a cable failure can cause a connection timeout.
Flashing red/green
This pattern indicates that a UNID for the safety device needs to be configured.
None

Point Status Indicators - Safety Digital I/O Modules

Point Status Indicators – Safety I/O Modules
Indicator State
Description
Recommended Action
Off
One of the following:
  • The point is Off.
  • There is no backplane power.
  • The point is not used.
One of the following:
  • Confirm that the point is configured properly.
  • Confirm that there is backplane power supplied through the EtherNet/IP adapter.
Steady yellow
The point is On.
None
Flashing red
The module experienced one or more recoverable faults.
Locate and correct the faults.
Steady red
One of the following:
  • A Field Power Loss condition exists.
  • An internal channel fault exists.
One of the following:
  • Locate and correct the cause of field power loss condition.
  • Locate and correct the internal fault.
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