Getting Started with FactoryTalk Hub

FactoryTalk Hub is the online location where you can access Rockwell Automation's cloud-based Software as a Service (SaaS) offerings to simplify the way you design, create, and maintain your assets.

NOTE: This section of the help contains information needed to get started with FactoryTalk Hub. See Entitlements for information on Entitlements and Universal Credits, and Manage Your Organization for more information on managing your organizations after you create them.

To get started with FactoryTalk Hub, you must:

Browse to and sign in to FactoryTalk Hub.

Join or create a FactoryTalk Hub organization. See Join an Organization or Create an Organization.

NOTE: The organization you belong to controls the services available to you in FactoryTalk Hub.

Authentication

FactoryTalk Hub uses your MyRockwell user profile to authenticate your access and determine your organization. You can be a member of more than one organization.

After your account has been authenticated, your browser displays the FactoryTalk Hub Home
screen. Panels will be displayed that identify the services entitled for your use.

The organizational administrator can use the Hub Menu
at the upper left of the page to manage user access, view entitlements, invite users, approve users, and manage organization invites. The Organization section of the Hub Menu allows you to create, edit, or join organizations, as well as view your Universal Credits Balance.

TIP: If the link isn't visible, you are not logged in as an organization administrator.

To open a service

Click the

title

for the service, such as FactoryTalk Design Studio or FactoryTalk Remote Access, to go to that service.

Click Home
to return to the Home screen.

Each service has Getting Started information in the online help to help you learn how to perform different tasks.

FactoryTalk Hub Home Page

The following image shows the parts of the FactoryTalk Hub home page.

FactoryTalk Home Page
Callout	Item
1	FactoryTalk Hub Menu. Contains Hub Manager and Organization menus.
2	Name of the FactoryTalk Hub service you are currently using.
3	FactoryTalk Hub Service tiles area. Allows you to select and launch services you are entitled to use. By selecting the star on an application tile, you mark it as a favorite and the tile appears with the other favorites in the favorites row.
4	The organization you are working with.
5	Notifications menu. Select to see notifications that have been sent to your organization. A red number here indicates the number of unread notifications that you have waiting.
6	Help button. Provides access to the help menu for the current application. On the main FactoryTalk Hub screen, this link goes to FactoryTalk Hub help. Otherwise to help for the application you are using.
7	Access the profile of the current user.

FactoryTalk Hub tiles are arranged by sections that only appear if you have access to an application that would be in that section. For example, if you have not made any applications favorites you do not see a favorites section. There is also information and interactivity associated with each tile.

FactoryTalk Hub Tiles and Badges
Tile Type or Badge	Description	Notes
Tile Sections:
Pending for (Org Name)	Tiles for not provisioned services and for which the logged in user is an Admin or Owner for the organization and has active unallocated entitlements for the service.	This section only appears for administrators and owners of the organization.
Favorites	Tiles marked by the user as Favorites.
For you	Displays the tiles for applications that are already provisioned for the organization, and the user has access and can open them.
By request	Displays the tiles for applications that are provisioned for the organization but the user does not have access to them and cannot open them. The user must request access from the administrator.
More from Rockwell Automation	Displays the rest of tiles for all other applications available in FactoryTalk Hub that are not provisioned for the organization or are available for preview only.
Icon on tiles:
Star on tile	A filled star indicates that the user has marked it as a favorite. Once marked, the tile will also appear in the favorites section of FactoryTalk Hub.	The star appears empty if the application is not selected as a Favorite
Purple icon with number inside	Indicates the number of entitlements the user has available to allocate for that service.	Only appears to Admins or Owners of the organization.
Red icon with exclamation point inside	If it appears in a tile that shows the button Set up in the "Pending for [org_name]" section, it tells the Admin or Owner that they must complete the custom provisioning for that service to enable the application for the rest of the users in the organization. If it appears in a tile that shows the Open button in the "For you" section of the FactoryTalk Hub screen, it means all the allocated entitlements for the service are now expired or canceled. New entitlements must be allocated to have access to all the features of the app.	Only appears to Admins or Owners of the organization. The purple icon cannot appear when this icon is displayed.
Action buttons on tiles:
Add+	Opens View Entitlements screen.	Appears when the logged in user is an Admin or Owner for the organization and has active, unallocated entitlements for the service.
Open	Opens the application in a new tab
Product info	Opens a a pop-up with the product description
Set up	Opens the application to complete provisioning workflow.	The logged in user must be an Admin or Owner of the organization.

FactoryTalk Hub Menu

Navigation

Create an Organization

Join an Organization

Notifications

Provide Feedback

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