Contact Information If Safety Option Failure Occurs

If you experience a failure with any safety-certified device, contact your local
Rockwell Automation®
sales office or
Allen-Bradley®
distributor. With this contact, you can do the following:
  • Return the device to Rockwell Automation so the failure is appropriately logged for the catalog number that is affected and a record is made of the failure.
  • Request a failure analysis (if necessary) to determine the probable cause of the failure.
For information about how to remove and replace a drive, see the documentation for the drive.
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