Troubleshoot with Studio 5000 Logix Designer

Check the Controller Organizer to see if there is a warning icon on the adapter.
Warning Icon in Controller Organizer
If a warning icon is present, open the Module Properties and check the status bar to identify the type of fault.
Fault Message in Status Bar
If connection is faulted, go to the Connection view and check the error code in the Connection Fault area.
Connection Fault Description with Error Code
Error Code
Action
0x204
  1. Open the adapter module properties.
  2. Go to Chassis Information view and check the base status. If there is a fault, check the base details to identifiy the fault.
Keying Error
Go to Device Information view to confirm that the physical module is compliant or matches the configured identity.
For more information, see Electronic Keying in Logix 5000 Control Systems Application Technique, publication LOGIX-AT001.
0x10
Go to Device Information view and check the firmware revision and major fault status.
  • If firmware update is required, update the firmware.
  • If the major fault is recoverable, reset the adapter.
  • If the major fault is unrecoverable, replace the adapter.
If a base is faulted, go to the Base Details view and check the Diagnostics for the base to see the diagnostic condition.
Base Details Diagnostics
If a Time Sync fault is present, go to the Device Diagnostics dialog to check the Time Synchronization status and Grandmaster clock identity.
Device Diagnostics
The Grandmaster clock identity must match with the network Grandmaster clock identity. Also, check the Time Synchronization status of the adapter in the adapter Device Diagnostics dialog.
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